Hilton St. Petersburg

As the Food & Beverage Director, I was tasked with managing food and beverage production and service outlets for the property. In addition, I also prepared and maintained all budget allocations and requirements forecasts. Significant accomplishments include:
• Improved department revenue by 30% through aggressive price revisions, and modification of the BQT and Restaurant menus after a five-year stagnation.
• Enhanced the Brand Standard of 2018, which led to a 95% score for the department, a 5-point improvement over its performance in 2017.
• Slashed the turnover rate of F&B staff from 30% to just 10% through the incorporation of highly effective training and motivation programs.
• Generated a total estimated revenue of $20 million, with $15 million derived from BQT operations, and $5 million coming from Restaurant & Bares.