Courtyard Orlando Lake Buena Vista

2022

In this role, I am for managing various functions of food and beverage areas including banquets, restaurants, bars, kitchens, stewarding, and coffee shops. Be the face of the hotel in all matters related to F&B. Overseeing the department of annual department budgets and capital expenditures, and analyzing staffing needs and resource requirements. Led the development and implementation of a business plan, training materials, and service standards for maintaining a high quality of service delivery and experience to our customers, and fostering customer loyalty.

Ensured compliance of bar and restaurant operations to various regulations governing safety, sanitation, and security.